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Certification to internationally recognised standards demonstrates commitment to quality and best management practices. It can make a significant difference to a firm's bottom line.


Certification offers certified companies and their customers a high level of confidence and satisfaction. It guarantees that a product or service has been produced to a consistently high quality and in line with good environmental practice. Certification also offers internal benefits; it streamlines procedures and initiatives, freeing up resources and boosting cost-efficiency and continuous improvement.


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Impartiality and Quality

AFNOR UK Ltd Quality Policy


Quality has always been, and remains, at the heart of everything that we do.
As part of the AFNOR Group, our common values are Integrity, Impartiality, Competence, Respect for our Customers and Quality of Service. These values demand professionalism and encourage us to continuously seek opportunities for improvement.


Our values can be demonstrated in our everyday operations:

  • Developing long-term relationships with our customers
  • Recognising that every client is different and faces different challenges
  • Adopting a pragmatic, constructive approach, whilst respecting the impartiality of the auditing process
  • Sharing our insight and expertise with our clients
  • Ensuring that our employees and partners have the expertise and skills to conduct our operations efficiently.

The Governing Board, composed of various stakeholders in certification issues, assures the impartiality of our processes and the absence of conflicts of interests.
To ensure the objectivity of our operations, we analyse and manage risks and potential conflicts of interests on an on-going basis through the implementation of our Quality Manual and supporting documents.


This policy is communicated to employees, suppliers and sub-contractors and is made available to the public. This policy is reviewed annually to ensure it remains relevant and appropriate.


Carolyn HARRIS
Managing Director, AFNOR UK Ltd
March 2015



About auditors

Using their in-depth industry knowledge and experience, our auditors address issues that are unique to every organisation. They help you to identify areas for improvement and potential synergies with your other management systems, making your processes much more comprehensive and efficient.


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